Seymac Distribution – Frequently Asked Questions

Everything you need to know about us and some of the questions we receive.

FAQ’s – For Outlets

Can’t find an answer you’re looking for? Contact Us and we’ll get back to you.

How do I get your literature for my guests?

You need to register your business via our registration page, once you have  completed that we’ll ask one of our representatives to call on you and supply you with either a display of leaflets or our welcome packs.

How much does it cost to have your literature supplied to us?

Our service to supply literature to you is completely  free.

How often can I get more literature?

We have schedules to follow and will visit each outlet to ensure it is kept tidy and topped up with all the current literature, if you have our welcome packs and start getting low, just call the office and we’ll arrange to deliver more or you can collect direct from our warehouse in Redruth.

Can I have a display stand and the welcome packs?

Yes, if you have the space to accommodate a display and still wanted to hand the packs to each new arrival, that is fine. Some outlets will have the display in communal area away from the main reception.

I have seen literature in another area that you supply, but I don’t have the same ones, can I get different leaflets that you supply to other areas.

Yes, if you have seen other literature in one of our display elsewhere in the county and would like to have a specific leaflet, just let us know and we’ll make sure they are included on the next visit to your outlet.

FAQ’s – For Clients

Can’t find an answer you’re looking for? Contact Us and we’ll get back to you.

Where will my leaflets be distributed?

We have many different types of outlets ranging from high footfall locations like supermarkets, bus and train stations, local airports, family friendly pubs, takeaways, garden centres and service stations.

The accommodation sector covering holiday parks, camping and touring parks, hotels, B&B’s and guest houses and other self-catering outlets.

We also provide tourism hubs, tourist information and visitor centres.

What towns/areas do you cover?

We cover the whole of Cornwall and we have split it in to 6 areas, so you can do 1 or all 6 if required. See our distribution map for a visual reference: Distribution & Marketing. The areas are Penwith, Kerrier, Carrick, Restormel, North Cornwall and Caradon.

How many leaflets do you need and how much will it cost?

Each of our areas has a specific leaflet requirement, we have gained this knowledge from many years of data gathering, dependant on what areas you want and the time scale involved, we’ll work out what it will take to meet the demand, this will have a similar impact on our distribution quote as we do not charge by the 1,000.

How often will my leaflets be topped up in your displays?

All of our high footfall outlets are visited on a weekly basis with many of them being visited at least twice per week in the main peak seasons. We also run a fortnightly, four and six weekly schedule and our representatives work all year round.

What is the operating time frame of distribution?

We start distribution on or around the 1st March each year, more often than not we’ll also try and get what literature we have out in time for February half term, the main season finishes at the end of October, we then go into our winter distribution period from the 1st November to the end of February the following year.

Can I pick and choose which months I have my literature distributed?

Yes and No, this can sometimes be ok if you are running an event and you need literature out for the build up to the event, so the distribution window is small and your literature would be removed once the event is over, if you are an attraction or activity running all season, we would suggest distribution to follow the main season time frame of March to October, or a consecutive time period if the main period from March to October is too long, you cannot pick and choose different months with gaps in between, the logistics alone would be cost prohibitive.

What size leaflets can I supply?

The most common format is the DL leaflet or 3rd A4 folded, we can take up to A5 and all of our display stands have space but a limited number of slots in each display.

Do you offer design and print?

While our main focus is distribution and marketing, we work closely with a number of trusted local designers and printers. If you need help with your artwork or printing, we’re happy to point you in the right direction and provide their details upon request.

Do you offer other marketing opportunities?

Yes, we have several other marketing options available, giving you additional ways to promote your business across Cornwall.

  • For One & All Guide: 400,000 copies are produced each year, with half-page and full-page advertising options. Advertisers can also include a voucher, providing a way to track how many visitors pick up and use your offer.
  • Cornwall Map: 200,000 copies are produced each year, with a limited number of advertising spaces available, all the same size.
  • Information & Events Poster: We produce a large events poster featuring a limited number of advertising spaces in a choice of sizes.
  • App for Cornwall: Our free-to-download mobile app is designed to help visitors discover things to see and do across Cornwall. Free access to the App for Cornwall is included for clients who take any of our distribution packages, regardless of package size. 
  • E-Shots: We regularly send newsletters to a subscribed email list made up of contacts from the accommodation and visitor outlets we visit. The list currently contains just under 3,400 email addresses. All clients have access to this service, with a limited number of e-shots available to each client during the year.
  • Vehicle Advertising: Our fleet of vehicles travels more than 100,000 miles throughout the county visiting all aspects of the tourist industry. Many of our clients choose this as an additional way to increase their visibility across the county.

App for Cornwall

In 2013 we invested and developed a mobile phone app (App For Cornwall), the app was launched in January 2014 and allows the user to find all the best attractions, activities, accommodation, restaurants, pubs, events and vouchers by location on one app, the first all encompassing app for the county.

The app has many smart features built in such as satellite navigation and social media interaction as well as a vast amount of information about Cornwall. App for Cornwall is free to download and it has been downloaded over 225,000 times generating over 16 million actions within the app since 2015.

To advertise on the App for £24 inc vat per year, please call the office on 01209 313212.

Some Of Our Testimonials

From Our Clients

"Seymac has always been a supportive and attentive to our needs as an organisation. The company clearly has a wealth of knowledge in the area of advertising, promotion and distribution, and has close ties with the South West region. It is a well-known and trusted name in the world of museums and attractions, and working with Seymac has been straightforward and beneficial to us."

PK Porthcurno @ Museum of Global Communications

"We have worked with Seymac for 33 years and it has always been a pleasure - they have been a staple of our advertising over this time. They are extremely good communicators, and are great at adapting to the ever-changing tourism industry. We are always happy with the footfall that Seymac generates for the site and we truly value the relationship we have created with them."

Par Market @ Par Market & Food Hall
From Our Outlets

“The stand came, your rep Jacqui filled it, was impressed. Thank you and well-done guys.... I shall try and emulate such a service.”

Wendy - The Old Farm Praa Sands

“We love these information packs, for Cornwall. Every year, we include them in our welcome bags in each of our fifteen vintage VW Campervans. The packs are in a really useful re-sealable bag which keeps all the leaflets tidy. Seymac deliver in good time for the start of the holiday season, so we can make sure all the new packs are in place. Great service!”

Zoe - O'Connors Campers

“The handy information packs are a really easy and professional way to present loads of local information to our guests. Thanks a lot for being a great asset.”

Jo Hornagold - Trerice Holiday Barns

“Thank you for leaving our promotional leaflets for us to distribute to our guests. We really appreciate the hard work you put into promoting Cornwall.”

Kernow Homes - St Austell

“Just to say I really appreciate the totally efficient delivery of my packs to distribute and my "voucher"! Brilliant!! And the emails to keep me aware help too. Significant raising of communication - thank you! Well Done !!”

Tracy - Atlantic Lodge

“I think the service you provide is fantastic, it makes our job so much easier when holidaymakers say "what can we do today" we show them your leaflets. 10/10”

Cottage owner - Falmouth

“Living on the Devon side of the border, a lot of my visitors stay a night or even longer on their way to Cornwall. I find your packs are the first to go, whilst individual leaflets tend to be left. So please keep up the good work, which after all helps my business and others too.”

Anne - Wolf Valley Enterprises

“Very friendly, helpful staff and welcome packs. Always delivered efficiently for the forthcoming season.”

Cottage owner – Truro

“Totally satisfied with level of service provided and staff are very helpful and friendly. Thank you!”

Holiday Park – Bude

“Just a quick email to say thank you for the information packs delivered whilst I was out of the office last week. This year has been the first year we have used your service and we are thrilled with how easy your packs make life. Thank You”

Mandy - Whites of St Ives

“Service has always been first rate. Polite and efficient on the telephone, polite and helpful delivery staff.”

Guest House - North Cornwall

“Seymac have been providing us with free Tourist Information Packs for some years now. The customer service that Seymac provide is brilliant, whenever we need extra supplies, they are delivered so quickly and by such polite staff. They are excellent to deal with and the packs they supply to us are invaluable to our guests.”

Cliff House B&B – Portreath

Questions? Contact us

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